Rev. 04/26

Tompkins Community Bank Consumer Privacy Notice

Facts

Why?

What does Tompkins Community Bank do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information.

Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Transaction history and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below,

we list the reasons financial companies can share their customers’ personal information, the reasons Tompkins Community Bank chooses to share, and whether you can limit this sharing.

 

Reasons we can share your personal information

Does Tompkins Community Bank share?

Can you limit this sharing?

For everyday business purposes-

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

 

Yes

 

No

For our marketing purposes-

to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes-

information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes-

information about your creditworthiness

No

We don’t share

For our affiliates to market to you

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

Questions?

Call toll-free at 888-273-3210 or go to www.tompkinsbank.com with any questions.


Who we are

Who is providing this notice?

Tompkins Community Bank

What we do

How does Tompkins Community Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Tompkins Community Bank collect my personal information?

We collect your personal information, for example, when you

  • Provide account information or deposit money
  • Apply for a loan or use your credit or debit card
  • Open an account or pay your bills

We also collect your personal information from others, such as credit bureaus or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing but they are generally inapplicable given our practices as described above.

Definitions

Affiliates

 

 

Nonaffiliates

Companies related by common ownership or control. They can be financial or nonfinancial companies.

  • Our affiliate, Tompkins Financial Corporation is a financial company and a bank holding company.
    We are a wholly-owned subsidiary of Tompkins Financial Corporation. We do not share with this affiliate.

Companies not related by common ownership or control. They can be financial or nonfinancial companies.

  • Tompkins Community Bank does not share with nonaffiliates so they can market you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

- Our joint marketing partner(s) include credit card companies.